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Our team is full of passionate plant parents ready to help. For the fastest response, chat with us live Monday through Friday, 9am to 5pm EST, or feel free to fill out this quick form. We respond to every message as quickly as possible; it may take us 2-3 business days to get back to you via email. PS: We recommend adding [email protected] to your contacts to ensure our responses reach your inbox.

In the meantime, the following information may answer your questions:
Order Status Update
Standard shipping orders are shipped in 1-2 business days and delivered in 3-10 business days. Express shipping orders are shipped in 1-2 business days and delivered in 3-4 business days. Tracking information is automatically sent to your email. You can find more details about shipping here. 30-Day Guarantee We guarantee that your plant will arrive healthy and happy. If not, we will replace it free of charge as part of our 30-Day Customer Satisfaction Guarantee. Learn more about our guarantee here.
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